Terms and Conditions of Sale

These Terms and Conditions rule the offer and sale of the Products (as defined below) on the website www.snowitexperience.com and on other web addresses that redirect to snowitexperience.com (website) and to the App – Snowit Skipass and Snow Holidays made by Sportit S.r.l. based in Milan, Piazza Santa Francesca Romana 3, post code 20129, recorded in the register of companies of Milan under no. MI – 2098729, tax code and VAT number n. 09545330962, online travel agency authorized by the Municipality of Milan Prot. MI-SUPRO / 0146812 of 08/08/2018 with policy number 1505002199 / Z of Nobis Compagnia di Assicurazioni S.p.A.

We invite you to carefully read all the General Terms and Conditions of sale before placing your order.

1. Persons authorized to purchase

Purchases on the Snowit platform can be made by all consumers as natural and legal persons.

2. Products/services offered

Premise: always consult the websites of ski resorts and service provider partners to find out about opening and closing dates and times.

The products offered by Snowit can only be used during the winter season 2022/2023.

Sportit Srl cannot be equally held liable for voluntary and / or accidental damage to property and / or people, following the purchase of products sold through the Snowit marketplace (intended as a Site and App).

2.1. 2.1. Ski pass

At the time of purchase of the ski pass product, the conditions imposed by the Snowit ski resort partners – where specified by the ski resort itself – and the insurance conditions – in the case of purchase of the insurance service are considered read, understood and accepted.

Please refer to the conditions of use of each Snowit ski resort partner:

Conditions of withdrawal

The right of withdrawal for ski passes cannot be exercised, therefore all ski pass tickets purchased on the Snowit platform are non-refundable. Please refer to the general conditions of each Snowit ski resort partner for cases relating to the closure of the lifts and / or other specific conditions.

Attention: please remember that, for international ski passes (e.g. La Thuile + La Rosière), the first turnstile passage must be done in Italy.

Access at reduced rates (baby-junior-teen-senior)

To access reduced rates (BABY-JUNIOR-TEEN-SENIOR) it is necessary to enter the correct user identity documents in the appropriate section when registering the Snowitcard. In this way, the ski pass becomes personal and not transferable to third parties.
The validation of the documents takes place through an external service that checks the right to the selected reduced rate.

It should also be remembered that checks are carried out by the employees of the ski resorts. In the event of fraud or improper use, the user risks incurring financial penalties provided for by each ski resort and / or legal action. The inspectors may request the presentation of any document to justify the reduced rates granted to the ski pass holder. If the customer refuses or is unable to justify their identity, the controller can block and withdraw the ski pass and proceed to impose the penalties provided.

2.2. Ski pass presale

Snowit, through its marketplace, reserves the right to sell daily skipasses at promotional prices in “pre-sale” mode.

These are only usable in the winter season 2022/2023.

At the time of purchase of the ski pass pre-sales product, the conditions imposed by the Snowit ski resort partners are considered accepted.

Conditions of withdrawal

The right of withdrawal for ski passes cannot be exercised. Also in this case, please refer to the general conditions of each Snowit ski resort partner.

2.3. Snowitcard

Snowitcards are Snowit registered products.

With regard to the Sportit Srl shipment, it is specified that:

  • it is entrusted to a third-party logistics partner;
  • shipping times are indicative;
  • shipping costs within the Italian territory are included in the price of the cards;
  • additional costs related to shipments abroad are borne by the user.

Conditions of withdrawal

The withdrawal is allowed within 14 days from the order date.

In order to exercise the right of withdrawal:

  • write to [email protected];
  • agree on how to return the card (shipping cost to be paid by the user);
  • the refund will be made by crediting the specified amount to the card used to make the online payment only after the receipt of the returned goods.

2.4. Rental

The Snowit rental shops partners are solely responsible for the rented material and the quality of the service offered. The images reproduced on the Site and Snowit App have the sole purpose of representing a product / service of a similar range to the one sold / supplied.

The images reproduced on the Site and Snowit App have the sole purpose of representing a product / service of a similar range to the one sold / supplied.

Conditions of withdrawal

The specifications relating to the right of withdrawal / cancellation for ski equipment rental are specified in the detail sheet of each individual product and vary depending on the partner.

The end user who purchases on the Snowit marketplace has the right, after contacting [email protected] via e-mail, to free cancellation provided that the deadlines indicated for submitting the request are respected.

2.5. Experiences

Partner suppliers of experiential services are solely responsible for the quality of the service offered. The images reproduced on the Site and Snowit App have the sole purpose of representing a product / service of a similar range to the one sold / supplied. The user must show up at the time indicated by the service provider, no refund is due in the event of failure, or lateness.

The user must show up at the time indicated by the service provider, no refund is due in the event of failure, or lateness.

Conditions of withdrawal

The specifications relating to the right of withdrawal / cancellation for experiential packages are specified in the detail sheet of each individual product.

Unless otherwise specified in the detail sheet of the individual product, the end user who purchases on the Snowit marketplace has the right, after having contacted [email protected] via e-mail, to 100% refund if the request is made before 12.00p.m, 7 days before the start date of the service. At the end of the term the reservation cannot be canceled nor refunded in any way.

2.6. Ski and snowboard lessons

The Snowit ski / snowboard school partners are solely responsible for the quality of the service offered. The images reproduced on the Site and Snowit App have the sole purpose of representing a product / service of a similar range to the one sold / supplied.

The user must show up at the time indicated by the service provider, no refund is due in the event of failure, or lateness.

Conditions of withdrawal

The specifications relating to the right of withdrawal / cancellation for ski / snowboard lessons are specified in the detail sheet of each individual product and vary depending on the partner.

The end user who purchases on the Snowit marketplace has the right, after having contacted [email protected] via e-mail, to free cancellation if the deadlines indicated for submitting the request are respected.

2.7. Hotel + Ski pass packages

The hotel + ski pass packages that can be purchased through Snowit are sold in collaboration with third party partners specialized in the online sale of stays. The images reproduced on the Site and Snowit App have the sole purpose of representing a product / service of a similar range to the one sold / supplied.

The images reproduced on the Site and Snowit App have the sole purpose of representing a product / service of a similar range to the one sold / supplied.

For the sale of tourist packages that include an overnight stay, electronic invoicing is required. For this reason, it is necessary to provide the following data at the time of purchase: Name and Surname, Address of residence and Tax Code.

Conditions of withdrawal

The specifications relating to the right of withdrawal / cancellation of hotel + ski pass packages purchased through Snowit are specified in the purchase flow and in the order confirmation email.

Unless otherwise specified, the hotel + ski pass package is to be considered non-refundable and non-changeable.

2.8. Snowit events

The event and holiday packages that can be purchased through Snowit are sold in collaboration with third party partners specialized in the online sale of stays and experiences.

The images reproduced on the Site and Snowit App have the sole purpose of representing a product / service of a similar range to the one sold / supplied.

For the sale of tourist packages that include an overnight stay, electronic invoicing is required. For this reason, it is necessary to provide the following data at the time of purchase: Name and Surname, Address of residence and Tax Code.

Conditions of withdrawal

The specifications relating to the right of withdrawal / cancellation of event and holiday packages purchased through Snowit are specified in the single product.

Unless otherwise specified, all Snowit event or holiday packages are to be considered non-refundable and non-changeable.

2.9. Welfare Vouchers, Coupons, Discount Coupons and Gift Cards

Snowit is a partner of third-party companies that provide services on behalf of Snowit.

2.9.1. Welfare voucher

Terms of use

We recommend that you redeem the Voucher by 4.00 pm on the day before the validity date.

Welfare vouchers are valid for the season and can only be used in the 2022/2023 ski season. They are valid for one use only. They are valid for one use only.

The end user is required to always consult the websites of the ski resorts to find out about the closing dates of the ski resorts at the end of the season.

In order to load the ski pass, you must accept the ticketing conditions of the individual ski resort and the insurance conditions.

Conditions of withdrawal

The right of withdrawal for welfare vouchers cannot be exercised.

Vouchers purchased on the Snowit welfare partner platforms are non-refundable.

2.9.2. Open date coupon

Terms of use

We recommend that you redeem the Coupon by 4.00 pm on the day before the validity date.

Coupons are valid for the season and can only be used in the 2022/2023 ski season. They are valid for one use only. They are valid for one use only.

The end user is required to always consult the websites of the ski resorts to find out about the closing dates of the ski resorts at the end of the season.

In order to load the ski pass, you must accept the ticketing conditions of the individual ski resort and the insurance conditions.

Conditions of withdrawal

Il diritto di recesso per i Coupon a data aperta non è esercitabile.

Coupons purchased on Snowit and on the Snowit partner platforms are non-refundable.

2.9.3. Discount codes

Procedure for using the discount code:

  • Select the products among those offered on the snowitexperience.com website
  • Add the desired product (s) to the cart for the chosen date (e.g. 1 or more ski passes for the Bormio ski resort to be used on December 17th)
  • When checking out, enter your discount code in the appropriate section
    • if the total value of the cart is less than or equal to the value of the discount voucher: nothing is due
    • if the total value of the cart is higher than the value of the discount voucher: the difference is charged to the user
Terms of use

Discount vouchers are valid for the season and can only be used in the 2022/2023 ski season and cannot be refunded.

The discount code applied to the cart deducts its value to the total amount of the cart (e.g. 2 skipasses in the cart worth € 85 – € 60 discount code = € 25 remaining to be paid).

The discount code can be applied to a single cart and if not completely used it does not generate any type of residual credit.

2.9.4. Gift Card

How to use the Gift Card:

  • During the purchase you can choose from the available options.
  • Following your purchase you will receive an email with the gift voucher and detailed instructions on how to use it.
  • If you want to gift the Snowit Gift Card during the purchase phase, you can enter the recipient’s data and personalize it with a message that will be automatically sent to the address of the person who is to receive the gift.
Terms of use

The Gift Card is valid for one year from the time of purchase and it is applicable to all products on the Snowit website.

The code cannot be combined with other discount or scalable codes, any remaining amount cannot be used for future purchases.

Conditions of withdrawal

The right of withdrawal for the Gift Card product cannot be exercised.

Gift codes purchased on Snowit and on snowit partner platforms are non-refundable.

2.10. Always Table

Book your table in advance with Always Table:

  1. Select and buy the ski pass in the desired location
  2. View the showcase of the affiliated huts in the skiarea
  3. Select the number of people and the time slot available. Add to cart and proceed with payment
  4. The restaurant will receive an automatic notification of your reservation and reserve a table for you.
  5. At the time indicated, go to the restaurant and show your reservation.

Terms of use

It is possible to book covers until 9.59 am on the day of validity of the daily ski pass purchased.

In the event of a delay of more than 15 minutes from the booking time, the cabin will release the table and the booking will not be refundable.

Conditions of withdrawal

The right of withdrawal for the Always Table product cannot be exercised.

The reservation of the table through Snowit is to be considered a non-refundable and non-modifiable pre-sale.

3. Modification of the reservation

The conditions relating to the modification of the reservation are specified in the detail sheet of each individual product.

Unless otherwise specified in the details of the individual product, the end user who purchases on the Snowit marketplace is not entitled to change the reservation.

4. Products and prices

The products are described on the “product description” page on the Site and App. The prices are indicated in Euros and always include VAT.

5. Purchase procedure

In order to send a purchase order for one or more products, you must go to the Snowit website and select the desired product (s). Once you have purchased the product (s) you declare:

  1. that you have fully read and understood the “product description” of the supplier’s service
  2. to unconditionally accept and undertake to comply with the provisions of these Terms and Conditions of sale and (where applicable) the terms and conditions of sale of the supplier (the Conditions of the Service).

If you buy with Scalapay you will receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV S.r.l., to related parties and their assignees, and that you authorize this transfer.

All financial details (credit card number or validity date) are sent via encrypted protocol to Stripe or to other payment service providers available from time to time on the Site and App, without third parties having access to them. These details are not used by Sportit Srl except to complete the procedure relating to your purchase or to make refunds in the event of cancellations, in accordance with the exercise of the right of withdrawal, or to report cases of fraud to the police authorities.

To obtain the discounted rates, it is always necessary to access the Snowit Site or App and make the purchase.

6. Personal data

For any information relating to the processing of your personal data, consult the Privacy Policy section.

For any information you can contact Snowit assistance at the following email address [email protected].

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